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Morning Huddle: How and Why to "Clear the Cache"

Clear the cache within the Morning Huddle to ensure it is up to date

Written by Erika Gardner

The Morning Huddle is part of the Analytics Module. If you're interested in learning more, CLICK HERE to request a demo!

The Morning Huddle uses cached data. The first time someone at your practice opens it each day, Dental Intelligence calculates the metrics and locks in those numbers for the day. After that, the page keeps showing those same numbers for the rest of the day—it doesn't recalculate every time it's reopened. This keeps load times fast.

Because the page doesn't refresh on its own, clearing the cache is the key fix when the Huddle is out of date.

How to Clear the Cache

  1. Access the Morning Huddle by clicking the coffee cup icon in the left side menu

  2. Click on the settings gear in the right corner of the Morning Huddle dashboard to open Morning Huddle Settings

  3. Locate the Clear Data Cache line item and click the Clear button

  4. Your browser will automatically refresh and reload the page to clear the cache

Still Having Issues? Clear Your Browser Cache

If clearing the Morning Huddle data cache directly doesn't resolve the problem, the next step is to clear your browser's cache. This removes any locally stored data that may be outdated and causing display or data issues.

  1. Open your browser's settings or preferences menu

  2. Navigate to the Privacy or History section

  3. Select the option to clear cached images and files (and optionally, cookies and site data)

  4. Reload the Morning Huddle to check if the issue is resolved

The following resource will give you a more in-depth explanation on how to use Morning Huddle:

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